As a strategic branding agency, Nicknack understands the importance of protecting the privacy of our clients and website visitors. We take your privacy seriously and have implemented measures to ensure that any personal information provided to us is kept secure and confidential.
This privacy policy outlines how we collect, use, and protect your personal information when you use our website.
Information We Collect:
We collect personal information when you visit our website, engage with our services, or interact with us via phone, email, or social media. This information may include your name, email, postal address, telephone number, and financial information, such as credit card details. We also collect non-personal information such as your IP address and web browser information. We may also collect information about your interactions with us, including correspondence, enquiries, and feedback.
Use of Information:
We use your personal information to respond to your inquiries, provide you with information about our services, and to send you our newsletter if you have subscribed to it. We may also use your non-personal information to improve our website and services.
Data Security:
We take all reasonable measures to protect your personal information from unauthorised access, use, or disclosure. We use secure servers and encryption to protect your personal information. However, no system is 100% secure, and we cannot guarantee the security of your personal information.
Third Party Links:
Our website may contain links to third-party websites that are not owned or controlled by Nicknack. We are not responsible for the privacy practices or content of these third-party websites.
Terms & Conditions/ Quotes
All quotations provided are based on the details as specified in the quote document and contained in project brief or formal proposal (if applicable). Any other requirements/expenses not listed therein can be quoted separately. Nicknack Creative P/L reserves the right to use any or all materials created for our ongoing promotional purposes. It is the sole responsibility of the purchasing party to ensure that any approved design, artwork or name proposed by Nicknack is able to be trademarked and/or registered and does not infringe on any existing trademark. Nicknack holds no responsibility regarding trademark or registration and recommends that advice be sort from an intellectual property legal professional. Our terms are strictly within 30 days of invoice date. Progress invoices are generated at the close of each month for work completed within that month. Client email is required as confirmation of approval and understanding of the terms & conditions. Approval of quotes and terms & conditions is required before any work can commence.
Terms & Conditions/ Invoicing
Payment is strictly within 30 days of invoice date. Nicknack Creative P/L assumes the details of invoices sent are correct and acceptable to the recipient if not disputed within 7 days of the invoice date. Disputes beyond this timeframe will not be addressed based on these terms. Late payment charges will apply to outstanding invoices at a rate of 5% of the total fee if payments are not made within 45 days. Nicknack Creative P/L retains title to all creative concepts and production items until payment is finalised. Usage rights for creative concepts are exclusive to the client and IP is transferred upon full payment. Nicknack reserves the right to use any or all materials created for any ongoing promotional and self interest purposes.
Updates to Privacy Policy:
We may update this privacy policy from time to time. The updated policy will be posted on our website, and we encourage you to review it periodically.
If you have any questions or concerns about our privacy policy, please contact us at info@nicknack.com. We endeavour to respond within 24 hours on business days, or at the earliest opportunity.
